Credit Control Technician - London

Key Responsibilities

• Monitoring and managing outstanding premiums across all lines of business, particularly Financial Lines, Casualty Property.
• Serving as a point of contact for Brokers, ensuring timely and accurate exchange of information.
• Supporting Offshore in Credit Control/Processing attending weekly meetings
• Responsible of month-end and year-end closing processes related to receivables.
• Monitoring and managing aged debt across Broker and client accounts.
• Preparing any reporting for Operations Manager to provide oversight of the function.
• Liaising with Underwriters / Brokers to resolve outstanding balances and ensure timely settlement.
• Completing bank reconciliation to ensure monies received reconcile and paid to syndicate account
• Creating awareness within the business to prevent the renewal of risks of unpaid premium when a claim is due.
• Occasionally supporting client-facing activities, especially in renewals or complex placements.

Key Requirements

• Experience in a similar operations role within the Lloyd’s / London insurance market.
• Working knowledge of London market practice is preferred with a minimum of 2 years’ experience in the insurance world.
• Ability to analyse data and carry out reconciliation.
• Technical proficiency with a good working knowledge of central market systems such as IMR, Class / ECF, and Policy admin systems, (Eclipse preferred)
• Proficient in Microsoft Office, (Excel, Word, Outlook).
• Excellent attention to detail and accuracy.
• Organisational skills and eye-for-detail.
• The ability to work under pressure and set high standards.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.