Role Summary
We are currently searching for a (Senior) Claims Operations Analyst - 6 month FTC / Permanent on behalf of our client, a very highly regarded and well respected Lloyd's Syndicate.
The successful candidate will support the technical claims team with all the operational needs of the claims department and. The primary focus of the role is to maintain the highest level of reporting and data quality from within the Claims team , supporting the wider data strategy whilst being a critical point of liaison with multiple stakeholder s from across the business.
Key Responsibilities
- Taking responsibility for maintaining an ultimate level of claims data quality and integrity, unrivalled in the London Market .
- Conducting regular (weekly) reviews of the claims data to identify potential anomalies and data quality issues.
- Collaborating with the team to rectify data issues as and when they are identified.
- Enhancing our internal workflow management information and our wider departmental KPIs.
- Being a VIPR MI superuser and conduit between claims & Marco Polo (DA support) and take ownership of the integrations into our Inigo data layer.
- Taking responsibility for the Claims’ “First Line of Defence” and ensuring the claims teams are operating within appropriate regulatory framework boundaries.
- Management and support of operational resilience , specifically scenario testing, process documentation and workarounds.
Key Requirements
- Experience and knowledge of the demands of a focused role in a claims function, with a solid understanding of finance and claims terminology.
- Deep understanding of the London Market and Lloyd’s data, processes, and systems.
- A strong focus on numeracy, data and management information, with the ability to provide insights.
- Ability to manage multiple stakeholders.
- An understanding of how outsourced functions operate to support a claims function, including due diligence/governance and day to day management of SLAs.
- Understanding of SQL coding is preferred.
- Experience of building and navigating Power BI reports.
Salary – Negotiable Salary + Excellent Benefits
For more information, please call 0203 805 5532 or upload your CV below.
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